1 hour ticket response
Quick assistance is our chief priority and this is why we have a team of experienced tech support engineers who are ready to provide a rapid answer to any question that you might possibly have. Simply open your helpdesk ticket from the Online Control Panel and we will get back to you within one hour in the worst case scenario. Actually, we work hard and aim for a twenty–minute customer support ticket response time.
A Top–Notch Client Support Service
Each member of our support staff has lots of years of experience in the web hosting plans sector and most of them have been with us for at least 5 years. They all are prepared to answer all your inquiries in the most efficient way possible.
An Easy–to–Navigate Help Section
In the Online Control Panel you’ll find an intuitive Help Center section where you can get quick hints on how to use our web hosting services. You can find the answers to your queries in the F.A.Q. section, see more hints in the web hosting account management articles or check our instructional video tutorials.
