In case you've ever had a web hosting account before or you have dealt with any other online service, you're probably well aware from personal experience that for a lot of things it's better to speak with a live person on the telephone than to exchange support tickets or email messages. If you want to learn more about a service before you decide to buy it or in case something small-scale should be made, for instance, it is far easier and quicker to do it in real time. When you're able to seek the advice of representatives over the phone, it's also very likely that you are working with an actual hosting supplier, not a reseller. The type of support that you'll get on the phone may differ between different suppliers - from common matters to dedicated technical support. Usually the majority of providers will offer you pre-sales assistance and first level phone support, while more complicated tech matters are managed through e-mail and / or tickets.

Phone Support in Web Hosting

Our web hosting packages come with phone support fourteen hrs per day even on official holidays, so if you do not have an account yet, you'll be able to call and learn more about our solutions or if we will meet the system requirements for your websites. For your convenience, we have local telephone lines in the United States, the United Kingdom and Australia, so that you're able to contact the number which is nearer to you. If you are an existing customer, we will help you in a timely manner with all the general and billing matters and with numerous tech issues in order to save you time and efforts - we acknowledge the fact that in some cases it's quicker to talk to a live person so as to get things done right away. Of course, some matters cannot be resolved on the telephone, so if this is the case you will have to use our ticketing system.