Installation and Troubleshooting
What does the Installation & Troubleshooting package contain? What kind of services exactly could VPS and dedicated server users benefit from?
If you get your own server, you will have more independence as to what you could install and run when compared with a shared Internet hosting account. With a shared service, you've got access simply to your own account, therefore you are not able to install server-side software. While this is not a problem for the majority of script-driven applications, there are some that have specific requirements and need particular software to be present on the web server either for some additional functionality or for them to work at all. In case you have practical knowledge, you won't have any troubles to run the hosting server, but if you don't, you may simply not have the knowledge to manage everything and use the script applications you want. If that's the case, you are able to use our Installation & Troubleshooting upgrade, so our system admins can setup everything for you and help you with any difficulties that you could face.
Installation and Troubleshooting in Dedicated Servers
In case you require our upgrade for any reason, you could add it to your dedicated server with several clicks through the billing CP or if you will need some custom work on the hosting server as soon as it is put in place, you can obtain the upgrade during the signup process and inform us what exactly you need to be done, so everything shall be ready once your machine is working. 60 minutes of custom work are added to your account every time you acquire the upgrade, so you can employ this service as many times as you require. If some task requires less time to be finished, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to concentrate on building and advertising your Internet sites without wasting time on maintaining the dedicated hosting server or the software set up on it. You could take advantage of it if you also use our Managed Services upgrade, but the 30 min it includes aren't enough to carry out all of tasks that you need.