Although the web hosting service supplied by the different companies is practically the same, each provider has got a customized platform with its own modifications and ways to complete given things. This is why, a huge knowledge base would be amazingly useful both for persons with no past experience and for technically trained individuals who will at some point discover how particular tasks are accomplished, but will waste valuable time in the meantime. The purpose of such a knowledge base is to make the service fast and simple to use, saving users plenty of time and efforts. The end result is more pleased customers, since they can effortlessly find the information they require, and a lot less work for the client service team members, because usually most of the questions and difficulties that customers have got are already enumerated in the knowledge base. Given that the articles are expertly written and encompass more things, you’ll be able to get to know more not only about your own account, but also about the hosting service in general.

Extensive Online Documentation in Web Hosting

If you’ve bought your very first web hosting account from our company or have transferred your site over to us, you’ll become familiar with our platform and our in-house created Hepsia hosting Control Panel in a jiffy due to the fact that we have compiled a substantial online knowledge base where you can find all the information that you’ll ever need – both general info regarding the hosting service as a whole and more specific info about the different functions that you can use and the obstacles that you can run into. The articles themselves are available in 2 locations. The entire article archive can be accessed through the Control Panel’s Help section. You can read articles that are dedicated to the different functions in each and every Control Panel section too. You can discover how to do more or less everything, from creating an .htaccess config file to managing a mailing list, and all the articles feature comprehensive guidelines, so you’ll never become confused on account of an unclear text. Needless to say, if you confront a more specific obstacle and you can’t find an adequate solution in our knowledge base, you can get in touch with our client care team 24-7.