Website Migration

A: If your present hosting provider can no longer answer the needs of your site, or when you face continual network downtime, or if you are made to wait for hours for the support staff to get back to you, it might be a good idea to change your hosting provider, i.e. to migrate all the files for your sites along with your databases from your present provider to your new provider. At Matrix Hosting, we know that this can often be hard & time–consuming. That is why we will accomplish all that for you for free!Our highly professional technical staff representatives will migrate your site content from your current web hosting provider to us. Our technicians have got extensive experience with website migration and are able to take care of everything – from a customary WordPress–driven blog or Joomla^™ website, to an extremely elaborate, custom–built web app.

A: There are many aspects to think about – the overall amount of files, the physical size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Having said that, we do try to carry out all website migrations within a 48–hour time frame. Less sizeable sites are transferred faster – typically in under 24 hours.

A: Yup. We will need the name of the site that you wish us to move. We will also require a way to log in to your old web hosting account so that we can get the content associated with your web site.

A: Before we can begin the transfer of your hosting account, you must first open an account with us. Opening an account with us will require that you to disclose the same information you have provided to your present web hosting provider. We also have a very strict Privacy Policy, which specifies how private info is dealt with.

A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. When the transfer is finished, we’ll ensure that everything is functioning correctly and that the integrity of your web content is not compromised before telling you that the migration is complete. After that, we will instruct you how to move the domain name over to your hosting account with us and how to update the DNS resource records.

A: Nope. We will never get in touch with your hosting provider about anything. They won’t be aware of the web site migration either.

A: Yeah. We support all traditional Linux–based hosting platforms. We don’t support Windows–powered hosting platforms, because we do not offer Windows hosting services ourselves.In addition, we do not support proprietary website building and administration interfaces such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.